Privacy Policy

Last Updated: November 11, 2026

This Privacy Policy explains how Nanjing Hunjinrong Technology Co., Ltd., which operates the online store under the name Nethwick ("we," "us," or "our"), collects, uses, protects, and shares personal information when you visit our website, purchase accessories, or communicate with our customer support team.

Our store operates on Shopify's e-commerce platform, which provides tools for website management, checkout, and order processing.

This policy should be read together with our other store policies.

1. Personal Information We Collect

The information we collect depends on how you use our website and may include the following categories.

Contact and Identification Details

Information such as your name, email address, telephone number, billing information, and shipping address.

Purchase and Order Information

Details relating to accessories purchased, order numbers, payment status, delivery information, and records of cancellations, returns, exchanges, and refunds.

Payment-Related Information

Transaction references and payment confirmation details required to complete purchases and process refunds. Sensitive payment credentials are generally handled by the relevant payment service providers.

Account Information

If you create an account, we may collect login information, saved preferences, and account-related settings.

Device and Website Activity

Technical information such as your IP address, browser type, device characteristics, network information, pages visited, referral sources, and interactions with website functions.

Communications with Our Team

Emails, messages, photographs, videos, and other information you voluntarily submit when asking about accessories, product details, orders, delivery, or after-sales assistance.

2. How Information Is Obtained

We may collect personal information through:

  • Information you enter when placing an order or creating an account.

  • Details provided when contacting our customer support team.

  • Cookies and similar technologies operating on our website.

  • Shopify and service providers involved in payment processing, fulfillment, shipping, and website management.

  • Other sources where the collection of such information is permitted by applicable law.

3. Why We Use Personal Information

We may use the information collected for legitimate business and service purposes, including:

  • Operating and maintaining the Nethwick online store.

  • Confirming purchases and processing payments.

  • Preparing orders and arranging delivery.

  • Sending order confirmations and shipment notifications.

  • Responding to questions about accessories, product details, and available options.

  • Managing cancellations, returns, replacements, and refunds.

  • Maintaining customer accounts and shopping preferences.

  • Identifying suspicious transactions and protecting website security.

  • Evaluating website performance and improving customer experience.

  • Sending promotional communications where permitted by law.

  • Maintaining business records and fulfilling legal obligations.

We do not intend to process personal information in ways that conflict with applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and related technologies to support essential website functions, remember shopping preferences, maintain cart sessions, improve checkout, analyze website performance, and provide advertising services where applicable.

You can manage certain cookie settings through your browser or available website privacy controls.

Please note that disabling essential cookies may affect functions such as the shopping cart and checkout process.

Where applicable law requires consent before certain tracking technologies are used, we will provide the relevant consent options.

5. When We Share Information

To provide our services, we may share relevant personal information with selected third-party providers, including:

  • Shopify and other e-commerce platform providers.

  • Payment processors and financial service providers.

  • Shipping carriers and logistics companies.

  • Warehousing and fulfillment partners.

  • Customer support and communication providers.

  • Website analytics and technical service providers.

  • Advertising partners, where applicable.

  • Fraud prevention and security services.

Information is shared only to the extent reasonably necessary for the relevant service.

We may also disclose information when required by law, in response to valid legal requests, or when reasonably necessary to protect our customers, business, and legal interests.

6. Shopify and Third-Party Websites

Shopify provides the technology infrastructure used to operate our online store. Information submitted through our website may be processed by Shopify and other service providers involved in checkout and store operations.

These providers may process information according to their own privacy policies and applicable requirements.

Our website may also contain links to external websites. If you visit those websites, their own privacy policies and practices will apply.

7. Information Retention and Security

We retain personal information for periods reasonably necessary to manage orders, provide customer assistance, coordinate deliveries, process refunds, maintain records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or online transmission can be guaranteed to be completely secure.

When personal information is no longer needed, we will take appropriate steps to delete or anonymize it where applicable.

8. Your Privacy Rights and Choices

Depending on your location and the privacy laws applicable to you, you may have the right to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of eligible personal information.

  • Obtain information about certain processing activities.

  • Exercise applicable choices regarding promotional communications.

To submit a privacy-related request, contact service@nethwick.com.

We may request reasonable information to verify your identity before processing a request.

Certain records may need to be retained where necessary for legal compliance, transaction documentation, fraud prevention, or dispute resolution.

You can unsubscribe from promotional emails using the instructions included in those messages. Transactional communications relating to purchases, payments, and delivery may still be sent.

9. Children's Privacy

Our online store is intended for a general audience and is not specifically designed to collect personal information from children.

We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has improperly submitted personal information through our website, please contact service@nethwick.com so we can review the matter and take appropriate steps.

10. International Information Transfers

Nethwick is operated by Nanjing Hunjinrong Technology Co., Ltd., a company based in China.

Our e-commerce platform and service providers may operate in different countries. As a result, personal information may be stored or processed outside the country where you reside.

Where required by applicable law, appropriate safeguards will be applied to international transfers of personal information.

11. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business operations, website functions, service providers, or legal requirements.

The latest version will be published on this page with an updated revision date.

Where legally required, we will provide additional notice of significant changes.

12. Contact and Business Details

For privacy questions, information requests, or concerns about how your personal information is handled, please contact:

Brand Name: Nethwick
Company Name: Nanjing Hunjinrong Technology Co., Ltd.
Email: service@nethwick.com
Phone: +86 15950507047

Business Address:
Room 2831, No. 2 Changcheng South Road, Jiedaisi Community, Getang Subdistrict, Jiangbei New Area, Nanjing City, Jiangsu Province, China.