Terms of Purchase

Last Updated: November 11, 2026

These Terms of Purchase describe the conditions that apply when you place an order through the Nethwick online store, operated by Nanjing Hunjinrong Technology Co., Ltd.

They explain how orders are submitted, reviewed, accepted, paid for, prepared, shipped, canceled, returned, and refunded.

Please read these terms together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy.

1. Reviewing Your Shopping Cart and Order

Before submitting an order, please review all selected information carefully, including:

  • Product names, descriptions, and displayed details.

  • Selected accessory styles, colors, and variations.

  • Order quantities and applicable product options.

  • Included components or accompanying accessories.

  • Billing and delivery information.

  • Your selected payment method.

  • Applicable shipping charges and the final amount payable.

You must have the legal authority to use the payment method submitted with your order.

Available payment methods, delivery options, and any applicable taxes collected during checkout will be presented before you complete your purchase.

Please make sure your order information is correct before confirming payment.

2. Order Submission and Acceptance

After an order is submitted, we will send an email acknowledging that your order request has been received.

This initial confirmation does not necessarily mean that the order has been fully accepted or dispatched.

Before accepting an order, we may need to verify:

  • Product availability.

  • Payment authorization.

  • Shipping destination and delivery eligibility.

  • Order information and transaction security.

Unless we expressly confirm acceptance earlier, an order will generally be considered accepted when we issue a shipping confirmation for the relevant items.

If we cannot accept an order because of inventory shortages, significant product listing errors, unsuccessful payment authorization, suspected fraudulent activity, or other legitimate fulfillment issues, we will notify you.

If payment has already been collected, any amount due for a canceled order will be refunded to the original payment method within 5–10 business days after cancellation confirmation.

For a complete order cancellation, any original shipping charge paid will also be included in the refund.

We will not substitute your selected accessory or increase the agreed purchase price without your approval.

3. Order Preparation and Shipping Services

Nethwick currently accepts orders for delivery within the United States.

After payment confirmation, most orders require 1–3 business days for processing and preparation.

This period includes order verification, accessory preparation, packaging, and dispatch coordination.

The shipping services currently available are:

Standard Shipping

  • Shipping Fee: $5.99 USD.

  • Estimated Transit Time: 10–15 business days after dispatch.

Free Shipping

  • Qualifying Order Value: $29.00 USD or more.

  • Shipping Fee: Free.

  • Estimated Transit Time: 10–15 business days after dispatch.

Orders meeting the $29.00 USD minimum qualify for free Standard Shipping.

Expedited Shipping

  • Shipping Fee: $20.00 USD.

  • Estimated Transit Time: 1–2 business days after dispatch, where available.

Expedited Shipping is an optional paid service and is not included in the free Standard Shipping offer.

Processing and transit periods are calculated separately. Business days exclude weekends and applicable public holidays.

The selected shipping service and total delivery charge will be displayed before payment is submitted.

Depending on inventory availability and fulfillment arrangements, orders may be dispatched through our own facilities or third-party logistics partners. The dispatch address may differ from our registered business address.

4. Shipping Notifications and Delivery Assistance

After your order has been dispatched, we will send a shipping confirmation email containing the available tracking information.

Please allow the carrier sufficient time to register the first tracking scan.

If your shipment is delayed beyond the estimated period, tracking information remains unchanged for an extended time, or the package appears to be missing, please contact our customer support team.

Include your order number, checkout email address, and tracking reference where available.

We will review the shipment status and communicate with the relevant carrier or fulfillment partner when necessary.

If a parcel is confirmed lost during transit, we will arrange an appropriate replacement or refund without additional charges.

If the tracking page reports that a package was delivered but you have not received it, please contact us for further investigation. A delivery scan alone does not automatically invalidate your inquiry.

5. Order Amendments and Cancellation Requests

If you need to modify or cancel an order, email service@nethwick.com as soon as possible.

Please include:

  • Your order number.

  • The email address used during checkout.

  • A description of the requested change or cancellation.

We will check whether the order can still be stopped or updated before dispatch.

Once picking, packing, or other fulfillment activities have started, we cannot guarantee that the requested changes can be completed.

For cancellations approved before dispatch:

  • No cancellation fee will be applied.

  • The full amount paid will be refunded.

  • Any original shipping charge paid will be included.

  • The refund will be returned to the original payment method within 5–10 business days after cancellation confirmation.

If the order has already been dispatched, please wait for delivery and follow the applicable return procedure.

6. Return Eligibility and Application Procedure

Eligible accessories may be returned within 90 calendar days after delivery, subject to our Return & Refund Policy.

For returns based on personal preference or a change of mind, products should be:

  • Unused and unworn.

  • Maintained in their original condition.

  • Free from damage caused by improper handling or misuse.

  • Accompanied by original packaging where available.

  • Returned with supplied components and accessories where applicable.

Any product-specific return restrictions will be communicated where relevant.

To begin a return request, email service@nethwick.com with your order number, checkout email address, accessory details, and reason for the request.

You may also include photographs or videos to help us understand the item's condition.

Our customer support team will review your request and provide the appropriate return instructions.

Please do not send an item back before receiving return authorization.

The designated return destination will be provided after approval.

Our registered company address is not an authorized return address unless our customer support team specifically confirms otherwise.

7. Product Issues and Return Shipping Responsibilities

If an accessory arrives damaged, defective, incorrect, incomplete, or materially inconsistent with its listing, please notify us with the relevant order information and an explanation of the issue.

We will review the situation and provide an appropriate resolution, which may include a replacement, refund, or return arrangement.

For verified product-related issues, the resolution will be provided without additional cost to the customer.

If the item needs to be returned, we will arrange a prepaid return method or cover the necessary return shipping expenses.

For preference-based returns, customers are responsible for the return shipping costs.

We do not charge a restocking fee.

The unused and unworn conditions applicable to change-of-mind returns do not prevent customers from reporting defective, damaged, incorrect, or materially misdescribed products.

If an order is missing an item or an included component, we will investigate whether it was shipped separately or omitted during fulfillment.

Confirmed missing items will receive an appropriate replacement or refund solution.

8. Refund Procedures and Payment Methods

Once a refund has been approved, it will be sent to the original payment method used to complete the purchase.

Our usual refund processing periods are:

  • Returned accessories: Within 5–10 business days after receipt and inspection.

  • Approved refunds without a return: Within 5–10 business days after approval.

  • Cancellations before dispatch: Within 5–10 business days after cancellation confirmation.

Business days exclude weekends and applicable public holidays.

Please be aware that your bank, card issuer, or payment provider may require additional time to display the refunded amount.

For change-of-mind returns, original outbound shipping charges are generally not refundable unless applicable law requires otherwise.

If a full-order refund is approved because the accessories arrived damaged, defective, incorrect, or materially different from their descriptions, any original shipping fee paid will also be refunded.

9. Customer Information and Consumer Protections

Customers are responsible for providing accurate contact, billing, and delivery information when placing an order.

If you identify an error in your shipping address, contact us immediately.

We will check whether the information can be updated before dispatch, but changes cannot be guaranteed once fulfillment has progressed.

Customers will not be responsible for additional shipping expenses resulting from mistakes made by our own fulfillment or addressing processes.

Product photographs may show minor differences caused by lighting conditions, screen settings, or normal manufacturing variations. However, these differences do not excuse an accessory that materially fails to match its description.

Nothing in these Terms of Purchase is intended to waive or restrict any consumer right, remedy, or legal protection that cannot lawfully be excluded.

Mandatory consumer protection requirements continue to apply where relevant.

10. Purchase Assistance and Business Information

For assistance with purchases, payments, delivery arrangements, order modifications, returns, or refunds, please contact:

Brand Name: Nethwick

Company Name: Nanjing Hunjinrong Technology Co., Ltd.

Email: service@nethwick.com

Phone: +86 15950507047

Business Address:

Room 2831, No. 2 Changcheng South Road, Jiedaisi Community, Getang Subdistrict, Jiangbei New Area, Nanjing City, Jiangsu Province, China.

For order-related questions, please include your order number and the email address used during checkout.

We recommend contacting our customer support team before sending any product back so that the correct return procedure can be provided.